Privacy Notice, Data Privacy Statement & Cookie Policy

At the Water Management Society we are committed to maintaining the trust and confidence of our visitors to our site, members and subscribers to our newsletter. Here you will find information on how we treat data that we collect from visitors to our website, or when someone subscribes to our newsletter, applies for membership or books onto an event or training course.

Visitors to our website

When someone visits we use third party services, Google Analytics and Awstats, to collect standard internet log information and details of visitors' behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google or Awstats to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.

If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Applications and Bookings

When we receive a membership application, event or training booking via the WMSoc website, all of the information is collected using secure SSL forms and uploaded documents are then placed on secure offline servers. Applications are stored securely and not shared with any third parties.

If you have provided credit card details, these will only be used for the purpose of handling an individual booking or order.

Newsletter Sign Up

As part of the registration process for any of our e-newsletters, we collect personal information. We use that information to tell you about things you have asked us to tell you about; to contact you if we need to obtain or provide information; to check our records are right and to check every now and then that you are happy and satisfied. We do not rent or trade email lists with other organisations and businesses.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing [email protected]

How your Personal Data is kept confidential

In order to protect your personal data and to maintain its quality, we use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data, such as credit card details. SSL encryption is designed to make the data unreadable by anyone but us.

We also have measures in place that limit the access to your information. Only the data controllers and processors who need to come into contact with that data, to provide products and services to you, will do so. Our database system has high security measures in place and all activity on your records is password protected.

Data Privacy Statement

For members of The Water Management Society

For individual members of The Water Management Society, The Water Management Society operates a ‘legitimate interest’ approach in processing the personal data that it receives from individual members to administer service provision, surveys and information deemed relevant.

This includes but is not restricted to the following areas:

  • Administering and managing individual membership of WMSoc (e.g. for the purposes of auditing a membership application, internal communication and administration of membership, implementing financial transactions relating to membership, understanding and building profiles of WMSoc members, attendance histories, etc).
  • Training & Qualification Provision
  • Technical Information Provision
  • Commercial / Promotional Communications
  • Complaint Handling
  • Information Provision on Regulation, Legislation, Code of Practice and Industry Standards
  • Distribution of Waterline Magazine
  • Commercial Offers
  • Industry Events
  • Water Management Society Events
  • Job / Recruitment Opportunities
  • General Information Provision
  • Publishing a WMSoc membership directory
  • To develop the business, goods, services and activities

Additionally, the ‘legitimate interest’ approach is operated in the processing and distribution of personal data of designated Water Management Society officials, staff members, sub-contractors and other relevant industry stakeholders in order to administer the service provision.

Without the ability to process the Personal Data of members, The Water Management Society is unable to arrange or administer the paid for and subscribed services and informational expectations that are offered as part of membership.

Individuals are able to opt-out of receiving any specific types of communication at any time by emailing [email protected], or by updating their preferences via the member’s portal.

If an individual has not directly provided their personal data to The Water Management Society, (i.e. it may have been disclosed by an employer’s member of staff during the membership process or course booking.) it is the employer’s responsibility for ensuring that the individual has been informed of how their data will be used.

By registering or allowing the registration of your personal data with The Water Management Society, either personally or by a designated company participant either through the website or in any other way, the individual agrees to The Water Management Society processing their personal data for specific purposes, including the areas already outlined in this statement.

The Water Management Society will on occasion use member contact details to keep them informed by post, email or telephone of additional products or services and developments which may be of interest to members . Please note that these details may continue to be used after membership has ceased, unless notified by the relevant member.

For individuals who are not members of The Water Management Society

The Water Management Society operates an ‘explicit consent’ approach to the processing of the personal data it receives from non-member individuals.

This typically applies to those individuals that have expressed an interest in finding out about membership or have submitted an enquiry including training courses, complaints, or have had their details passed on as part of a training booking.

This means that The Water Management Society will not subscribe such individuals to receive any type of promotional communication unless they have voluntarily given their consent to receive updates from The Water Management Society at the time when the enquiry was submitted.

Once consent is given, individuals can opt-out from receiving further communication at any time by emailing [email protected].

Direct communication to the individual from The Water Management Society to progress a lead enquiry will occur independently from promotional marketing activity until the lead / enquiry has been converted or alternatively the lead subject has advised that they are no longer interested in receiving communications from The Water Management Society.

Access to your Personal Information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to: [email protected]

Changes to this Privacy Notice

We keep our privacy notice under regular review. Any changes will be made according to the most current GDPR regulations.

Cookies Policy

We use a system of classifying the different types of cookies which we use on the website, or which may be used by third parties through our websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them and the functionality you will lose if you decide you do not want to have them on your device.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

How long are cookies stored for?

Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website which created that particular cookie.

Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences and generally improve the user experience.

You can find more information about cookies at and

Cookies used on the Website

A list of all the cookies used on the website by category is set out below.

Strictly necessary cookies

These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.

Performance cookies

These cookies collect anonymous information on the pages visited. By using the website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use the website, for instance, which pages the visitors go to most often and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.

Functionality cookies

These cookies remember choices you make to improve your experience. By using the website, you agree that we can place these types of cookies on your device.

These cookies allow the website to remember choices you make (such as your username, language or region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts or other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Third party cookies

These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work, we cannot access these cookies, nor can the third parties access the data in cookies used on our site.

For example, if you choose to 'share' content through Twitter or other social networks, you might be sent cookies from these websites. We do not control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.